This Privacy Policy describes how the website tinday.com.ua (hereinafter — the "Site," "we") collects, uses, and discloses personal data when you visit the Site or make a purchase.

  1. What personal data we collect

    1. Device and Site usage data

      When you visit the Site, we may automatically receive technical information, including:

      • IP address, browser type and version, language, time zone, device type, and operating system;
      • cookie data and similar technologies;
      • pages/products you view, referral source, search queries on the Site, on-page actions (interactions, clicks, adding to cart, etc.).

      Why we need this:

      • to display the Site correctly and ensure it functions properly;
      • to analyze traffic and improve usability, content, and functionality;
      • to detect technical errors and improve security.

      Source: collected automatically while visiting the Site (cookies, server logs, pixels/tags — if used).

    2. Order data

      When you place an order, we collect the information necessary to process it:

      • first and last name;
      • phone number;
      • email;
      • delivery address / city / branch (if needed);
      • payment data (note that we do not store full card details — they are processed by payment services);
      • information about the items in the order, amount, delivery, order comments.

      Why we need this:

      • to accept and fulfill your order (fulfillment, confirmation, delivery);
      • to process payment, generate confirmations/documents;
      • to contact you about your order;
      • to prevent fraud and abuse.

      Source: provided by you when placing an order or communicating with us.

    3. Customer support data

      When you contact us (via messengers, social media, email, or the form on the site), we may receive:

      • contact details;
      • the content of your inquiry and correspondence history;
      • data needed to resolve the issue (for example, order number, delivery/exchange details).

      Why we need this: to provide support and resolve your request.

  2. Who we may share personal data with

    We share personal data only to the extent necessary for the Site to function and orders to be fulfilled, with the following categories of partners/service providers:

    • Payment services (to accept payments).

      For example, if you pay by card, payment processing takes place on the side of the payment provider (for example, LiqPay or another connected service).

    • Delivery services and logistics partners (for shipping and delivery).

      For example, Nova Poshta / Ukrposhta / other carriers — depending on the chosen delivery method.

    • Technical contractors and hosting/infrastructure.

      To support the operation of the Site, databases, backups, and protection against attacks.

    • Analytics and marketing services (if connected).

      For example, web analytics tools, advertising pixels, email newsletter services — to measure ad effectiveness and improve communication.

    We may also disclose data if required by law, a court decision, or a lawful request from government authorities, or to protect our rights and security (for example, in cases of fraud).

  3. Marketing communications and targeted advertising

    We may send you information about new arrivals, promotions, and useful materials if:

    • you have subscribed to our newsletter, or
    • you have given consent to marketing communications by another method provided by the Site/applicable law.

    You can opt out of such communications at any time:

    • via the "Unsubscribe" link in the email (if it's an email newsletter), or
    • by writing to our support team.

    Managing personalized advertising:

  4. Cookies and similar technologies

    Cookies are small files stored on your device so the Site works correctly and is convenient to use.

    • Essential (functional): cart, session, language/region preference storage, security.
    • Analytics: to understand how users interact with the site and improve it.
    • Marketing: to show relevant ads (if used).

    You can manage cookies in your browser settings (block/delete). Please note: disabling essential cookies may cause some Site features to work incorrectly.

  5. Legal basis for processing (GDPR — for EEA users)

    If you are located in the European Economic Area (EEA), we process personal data based on:

    • your consent (for example, for marketing or non-essential cookies);
    • performance of a contract (placing and fulfilling an order);
    • fulfillment of legal obligations (accounting, reporting, statutory requirements);
    • our legitimate interests (security, fraud prevention, service improvement).

  6. Data retention

    We retain personal data only for as long as necessary:

    • to fulfill orders and provide support;
    • to comply with legal requirements;
    • to resolve disputes and protect rights.

  7. Your rights

    You have the right to:

    • access your personal data;
    • correct or update it;
    • request deletion of data (in cases where we are not legally required to keep it);
    • restrict or object to processing;
    • withdraw consent to processing.

    To exercise these rights, please contact us (contacts are at the end of this document).

  8. Children

    The Site is not intended for individuals under 16 years of age... If you believe a child has provided us with their data, please contact us and we will delete it.

  9. "Do Not Track"

    Currently, there is no single standard...

  10. Changes to the Policy

    We may update this Policy from time to time...

  11. Contacts

    Email: info@tinday.com.ua

    Last updated: 23.12.2025